If you are going to setup a website for your business, or if you already have one, the importance of having a reliable hosting provider is paramount to ensure your site is available and responsive when a user visits the site.
The uptime needs to be at least 99% of time available. There will be downtimes with any server resulting from unforeseen events and scheduled maintenance.
Probably the most important aspect of what makes a web hosting company fantastic is the support. Most website owners are not server technicians themselves which can make managing a server a daunting task. By ensuring you have a great support team backing you up 24/7 around the clock you can ensure you will get a fast response whichever time zone you are in. The reason we like working with the team at Thexyz Server is the fact that they respond to a support ticket fast, and guarantee a response within one hour, 24 hours a day, 7 days a week, 365 days a year.